Firehouse Subs Henry St - Albertville

Very clean and well kept place to eat, the price range is agreeable and the food was good, my sandwich was slightly cool in the middle, but otherwise a overall good experience, staff were

A great Hook Ladder, the sweetest customer service gal and a really clean bathroom!

Medium Hook and ladder fully involved on wheat hits the spot every time!!!!

It's firehouse the food is good but yhe service is a bit slow waited about 10 mins for my father's sandwich and then had to wait another 20 mins for my pizza meatball sub, however I feel that's mainly due to the fact they didn't have any

This place is soooo crowded today, Sunday 09-10-23 6:15 PM. Already ordered sitting waiting what feels like forever...waiting along with 10 other folks btw. Looks like 5 employees are working, so I don't understand the LONG wait times. We could've went to a nearby Mexican restaurant, ordered had our food by now...for cheaper.As much as our family loves Firehouse Subs, I highly do NOT recommend this location.So far, we've been waiting 45 minutes still no food, nor apology for the wait, nor drink or dessert offered for a 45 minute wait!! This is ridiculous ?When we finally received our food, the Hook Ladder sandwich, cut in half, only had lettuce onion on one half of the sandwich!! NO MEAT, CHEESE or Tomato! I did NOT order an onion sandwich folks! Our other sandwich was good had all the listed ingredients on it. The mac'n cheese was good.. hot...but the chili was COLD! Cold like straight from the refrigerator cold. Completely unhealthy food temperature served, which could make your customers sick ? The Health Department needs to do an inspection ASAP the employees working here tonight, between 6:PM 7:PM, obviously need more training.A few people walked out one guy had a call-in or an online order they told him they'd been really busy it was not ready yet, so he told them to forget it left without food. Where's the management? ?As a former General Manager of a sub shop, I don't understand HOW it takes soooo long to slap some ingredients on a piece of bread dip chili into a bowl. As a current manager in healthcare, I'm begging you, please watch your food temperatures don't make your community sick.