Dunkin' - Albemarle

I go here almost every morning because i want coffee, and when it’s good, it’s good. But they lack consistency. I order the same coffee, and it’s made different almost every single time. Some workers are nice and some act like they hate their job and dealing with customers. The line is HORRIBLE. I waited 20 minutes yesterday just for them to hand out one bag to the customer who could have been made to pull up and wait instead of making everyone in line wait.

I go to this place all the time. I don't have my car right now so I doordashed. I'm informed that there is no bacon. I didn't even get the right donuts. And I didn't get a straw for my drink. Every single thing about this order was messed up. And it had nothing to do with the Dasher. A lot of times when I get donuts from here they're not the donuts I want. They just throw random donuts in the bag. I don't like sprinkles. And now I have only donuts for breakfast. At that they're donuts I don't eat. I called the store to no response. I also don't have my car right now to go up there because it's in shop.

Big Glow up! last year when I visited, it was awful) Now it has been great experience both times!

Still can't make a cup of coffee to save their lives place sucks in Albemarle north Carolina. Everywhere else up and down the coast can make a cup of coffee all except this place.

Its getting ridiculous that every single day I'm trying to get jelly donuts from several different locations and for some reason nobody ever has any kind of jelly donut at their location. Neither a regular donut nor do they have the jelly munchkins. Did dunkin donut franchise run out of jelly all together? Did yall quit making jelly donuts without informing the public. This is every single day. Before even lunch time. Albemarle location, mint Hill location.I have managed a dunkin donuts in the past at one of the concord locations and I know that each week/ day as a store manager your job is to check the forecasted sales of donuts for the week and create a list for the donut maker in the mornings to make the donuts for each day. If there is a high demand for a specific donut then you should ideally start making more of that donut daily for not only customer service and satisfaction but for profit. This is a clear problem with not just one specific location. Your stores are tarnishing the Dunkin donut brand name. It seems no matter what time of the day I decide to try to go, jelly donuts are ALWAYS out of stock. If the demand is high why aren't we making more donuts ?!Something needs to be done, this is absolutely ridiculous. My cravings for jelly donuts has caused nothing but distress and anger and its not fair. Please let me know who I can reach out to corporate wise.Maybe I need to investigate further and into all the surrounding dunkin donuts with video recording proof that every time I walk into a dunkin donuts there are never any jelly donuts. This isn't even a special or seasonal donut. This is one of the original donuts that should ALWAYS be on the shelf.It might seem ridiculous to be so upset over a donut, but it's even more ridiculous that the issue is continuing for this long and at multiple locations. I will not stop complaining and searching for an answer from someone within corporate. Not until this issue is resolved. Shame on you dunkin donuts.