Starbucks - Albany

Ordered mobile pickup and it was ready on time and made correctly.

I thought dieucks had standard recipes, not these. my oat milk latte was more milk than coffee and my daughter said her matcha-flap tasted nothing like what she gets to others.

Great customer service! Barista was singing when we pulled up to order.

When I got my coffee, it was nothing like what I ordered; no whipped cream on no extra sweetening added to my carmel macchiato wasn't fixed correctly, and I was too far to return.

Sat at in the drive-thru for almost a hour just waiting for 2 cups of coffee. This is one Starbucks store that I will NOT be coming back to. 1 person is serving drinks for the entire store while the attendant in the drive thru just watches. So there's no cross-training???? Will never go back to this starbucks.