Jack's - Alabaster

Beautiful option for fast food. Chickens and burgers are good. The food is freshly cooked. In the dining area sometimes little cool.

Good customer service and the new chicken bugs are great!

Avoid this place. Order was wrong by the drive thru. I went in and the cashier wouldn't even recognize me until she waited for every individual who came in and came to order.

At the thru drive I order a chocolate and cookies and cream milkshake. I have to get in the window and my milkshakes. Both were very casual (too much milk). I told the car I was a cashier. When I went to Jack, I noticed a woman (employee) at the handwashing station that blows her nose and wasn't her hands. She's got the fries after that. The manager made my milkshakes new and I was please. Not sure I'm going back to this place.

I normally love Jack 's. And there are several in town I 've been to. Always enjoyed the food and people. At this one, though, it felt like a different place altogether.Fries looked (and tasted) like they had been re-heated by redropping in the fry oil (or maybe the oil isn 't changed often) . Sandwich looked like it had been through a hurricane. Meat was halfway out between the buns. The condiments were too heavily applied and had seeped out, covering the outside the bun. Drive through person didn 't really talk other than to tell me a price. No have a nice day or anything. Didn 't even make eye contact. I felt like a cog in a machine, and their facial expression said be happy you at least get to leave the machine .