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Tilbagemelding
Bidrage med feedbackService is sub-par. Food seems like it isn't fresh. Been to better Sonics.
That's the nasty place. The door is nasty. The floor is horrible. I don't understand why they still open
They made our order wrong and when asked to fix it, the manager argued that they did nothing wrong. Horrible customer service.
Big Lucky took my order 4 times and still didn't get it right. I don't understand how difficult it is to get something plain here. Had to waste food to get it right.
1/31/202410:00 pmWorst experience from any Sonic location we 've ever been too. The lady at the window was polite and apologized for our wait. Unfortunately they got our order wrong. We sat in one of the bays typing out all 3 of our meals out so we 'd know exactly what to say at the speaker. After receiving the food, checking it over and finding the order was incorrect, we pulled around to fix the issue. We recived all fries instead of tots, and the burritos (the only item I ever order, every time) were also way slimmer and lighter than usual, so as we were trying to explain the issues at the speaker a male argued he had the order right and we were basically wrong, then cut us off while in the middle speaking and told us to just pull around . Extremely rude. He then grabbed the burritos we had after we showed him how small they were and tossed them in the trash and shut the window in out face AGAIN. Once the food was corrected, halfway home we realized he purposely didn 't drain the tots from the fryer at all and my clothes and car seats were PUDDLED in grease. I wish I 'd taken more photos before cleaning them. Absolutely ridiculous how horrible his attitude was, and not only that, but vindictive as well. I wish I could give less than one star. It 's unfortunate because we normally have pretty decent service here. Never again.I am aware greasy food leaves grease on bags, etc. This was dripping out. What a jerk.