Ihop - Aberdeen

I ordered the grilled chicken sandwich and my son had 2 pancakes and eggs. the chicken was juicy and the fruit had great taste. my sohn liked the chocolate chip pancakes and said the eggs were good. total good experience.

The dining area was 90% empty. The greeter refused to seat me at a table. She said there was only one server on duty. I asked if I could be seated, have coffee and wait. She repeated that there was one server on duty. I took it to mean, no. I thanked her and left. I was disappointed because I was looking forward to my meal. Maybe another time and place.....

Service was horrible this morning. Placed an online order for pick up at 11:23 am. Received a pick up time of 11:39 am. The food was not ready until 12:20 pm. Lots of other people waiting for their food as well, and the tables were mostly empty. No explanation was given to myself or any of the other customers who were waiting. The person bringing the orders out from the kitchen showed no sense of urgency and even stopped a few times to chat with waiters/ staff while bringing my order up to the front. All while I had already been waiting 40 mins for my food, and other customers were visibly upset as well. I called after to complain about the long wait, I was told the kitchen was backed up and then put on hold for a manager. Waited on hold but the manager never picked up. Extremely frustrating experience

Sat there for 40 minutes and got nothing!! NOTHING!! My husband and I stopped on the way to our daughter’s graduation and was late to it and still starving. When we got there there were only 2 tables of people. People came after us and received their food and still nothing for us. When I asked if it would be coming out soon the waitress went to the kitchen and they didn’t even start our order!! Absolutely ridiculous!! I don’t suggest anyone go there unless they want to have their time wasted!!!!!!!!!!

It is Mother's Day and my husband was taking our party of 5 to IHOP for breakfast. We were there for a total of an hour and a half before we got our breakfast and when it came out, everything was cold. The butter would not even melt on the pancakes. On top of this, 2 of us had dirty silverware and we had to stop a waitress that was not ours to ask for drinks. We ended up at McDonalds, which is close by so that we could get a hot breakfast.