Bertolo's Pizza - Simpsonville

Visiting from Georgia stopped by and ordered the Antipasta and pepperoni pizza. Both we're amazing,fresh, and delicious!

Honestly really sad that I?m writing this bad review of a place I?ve been going to since I was a teenager, and I?m thirty now. Always have had positive experiences and love supporting local business. Tonight I called in a baked ziti with marinara sauce. Picked it up, staff was super nice as usual. Got home and my food had meat in it. Not just a small piece, it was throughout the food and had literal large chunks of ground beef. I have only had this issue once here, and they immediately made me another and the owner was super nice about it. Tonight when I called and spoke to Maria, the manager, she basically called me a liar and kept repeating that she made it and it was tomato sauce. The whole ordeal was strange. I come here pretty regularly and would be surprised if the manager didn?t somewhat recognize me. I?ve worked in restaurants for fifteen years and know that sometimes things just happen. What I DONT understand is telling a customer they?re lying when all I wanted was to bring back the wrong food, and get what I ordered. What I paid for.. because I?m not going to eat the food I got with meat throughout it. It?s in the garbage now. I haven?t eaten meat in years. I?m actually offended that she was so adamant that I wasn?t being honest. She was extremely unprofessional and I had to get very angry to just get my money back. Which I didn?t even want, I just wanted the food I ordered.. the rest of the staff was VERY nice and apologetic but Maria literally argued over two phone calls about a $9 ziti. I attached a photo so that she can see that, in fact, she made a mistake. And that?s ok. The way she dealt with this and spoke to me is not.

Good pizza! Two slices for lunch will tide you over for sure. Staff were friendly

This place will always be the best local Italian joint there is. i always love the food it?s always legit, and fresh. It?s just the better place to go too. The customer service is always excellent!!!! :

Bertolo's is a great neighborhood pizzeria. They've got New York style pizza and Sicilian. They also offer hot and cold subs, calzones, pasta dishes, garlic knots and I think canolis. I usually get one of the lunch specials if I eat in. If you're in the area, I'd recommend stopping by and checking out Bertolo's.