Subway - ZEPHYR COVE

What happened to these people?! Down right toxic environment, that thankfully we got to walk away from. Tossing my sandwich in the trash to avoid eating all the toxic service. Clean out that cookie holder it's filthy! It's just plain weird. Stay away!

This is what I sent to corporate, I visited the Subway in Roundhill and had one of my worst experiences ever. I am always happy with food and service at your restaurants but yesterday was very unacceptable. I walked into the restaurant and a man behind the counter was counting money. I decided to wait because that can be very important. He wore a Subway uniform but no name tag, a backwards hat and ear buds. I was guessing that he worked there. He seemed annoyed that I was there and it changed the mind of the other person standing behind me because he left after I turned around and looked at him. The slamming of the metal cart into the wall didn 't help the situation. I can understand that they must be short handed due to the fact of the help wanted sign out front. Customer service and the sandwich was terrible where I didn 't eat it. Kind of a waist of money. For me customer service is important, especially with my job,. There was no interaction with me accept for asking me what I wanted and when I paid. As I walked out of the store he mumbled something to the affect of have a good day, or something. I just said, I hope you have a better day. I am just not one of those types to complain. I was just irritated. I hope there can be a change with his attitude, there are a lot of people out there that want a job. In closing, customer service is key except with your large company. By the way, get the front door fixed from slamming hard. Someone is going to loose a finger or some body part. I haven 't checked the Yelp review on this location yet. #Irritated

I came in today if there ever was a rude weird encounter with a sandwich maker we stood for over minutes before he said anything and did not want to talk slammed the bread counter it was so weird I had to ask him if he was ok , absolutely disconnected from this world while working , my son 8 years old said I think we are invisible

We are from San Jose as well so I've been to my fair share of subways. It's hit or miss but this place tanks. I ordered a foot long of sweet onion chicken teriyaki and the lady making my sandwich put 1 scoop of chicken for a 12 inch sandwich! 1 scoop is maybe a 1/2 cup of meat. I told her I'd like more meat on it and she tells me you want double meat? I said fine I don't care I'd just like meat! Will not be coming back here. A foot long cost 8.99 for the sweet onion. Was charged an extra 1.50 for a normal sandwich!

We had been to Lake Tahoe from San jose. Found this while returning back. Amazing place : very fresh bread, and amazing owner and people who work there.