Shacks Bbq - Winter Haven

Average bbq but poor customer service. Ribs were a disappointment We will not go back.

Love Schack's. Friendly staff and good home down country cooking. Nancy, the owner is a sweetheart and the rest of the staff reflects her compassion. I love the breakfast country fried steak with home fries, biscuit and a bowl of sausage gravy. Split the biscuit and pour the gravy over it and the home fried, now that is a rib sticking way to start your day.

If I can give this place a 0 I would. our waitress was a older lady who seemed like she didn 't want to be there. Girlfriend and I are from out of town and wanted to grab something fast and went to shacks bbq. Ordered fried green tomatoes the only thing we got that we enjoyed. Got our food wasn 't that good. I got the beef dinner it was like they went to food lion and got a half pound of roast beef and heated it up. Mac and cheese was so bad "how the hell do you mess up mac and cheese? Girl friend got the the ground hamburger steak and got a frozen hamburger patty. So we was talking about how bad the food was. Then here 's the best part... our waitress started killing Flys with a fly swatter on the empty tables next to us. Then walks away without even wiping the tables off... I WILL MEVER EAT HERE AGAIN... IF YOUR THINKING OF EATING HERE DON 'T!!! GOTO CIRCLE K AND GET HOTDOGS INSTEAD..... NOW I KNOW WHY THE PARKING LOT IS EMPTY....

Stopped in for a late lunch expecting this to be an all out bbq restaurant only to find it's more of a typical greasy spoon that serves some bbq foods. We ordered a shrimp kids meal, a turkey club sandwich and the pulled pork. The food itself is okay, the service was good, the staff is friendly overall. They do have 3 different bbq sauces which I'm fairly certain are of their own making. The decor feels more like an old cafe than a bbq restaurant. Sadly we weren't very impressed and were rather disappointed. Still searching for a good bbq restaurant here.

Pulled pork sandwich is ok. Mac cheese is flavorless. Cole Slaw taste stale? Best I can describe it. Ribs were very tough and hard to bite in to. We came right at 5pm and everything already looked and tasted like it was really old.