Chipotle Mexican Grill - Winter Garden

I had an incredibly disappointing experience at Chipotle last night around 9 p.m. The lack of greeting and the employees seemingly more focused on closing tasks rather than serving customers was a letdown. Despite being the only customer there, I was ignored by the staff. Even worse, the employee making food for a takeout order didn't acknowledge me at all. The news that they were out of chips was frustrating, as my husband really wanted queso and chips. The overall attitude of the employees was less than pleasant, with one of them even denying the existence of a drink listed on the menu right in front of her. The food itself was unappetizing and poorly prepared. All in all, this experience was a huge disappointment, and I would not recommend anyone to visit this Chipotle location. ?‍? #BadExperience #Disappointed #NotRecommended

Great store! They give full portions and move the line quickly. Busy store and parking lot is tight. Love this store.

West Colonial Chipotle!!!!! What is going on with the rice!?! For a solid four months the rice has been crunchy. Not sure if you’re mixing old with new. Or not cooking it completely. It is awful. Please resolve this. I love your rice when it’s cooked how it should be. The clermont location has no flavor, the Daniels rd location is always off too. Y’all haven’t let me down in a looong time til now! SOSOS

Lazy and stopping making food over an hour and a half before closing. I have been in multiple times before 10:00pm and they are out of chicken and rice. At 10:00pm everything is shut down and they are cleaning the grills. I saw a customer ask if they could make rice at 10:00pm and they said no. I understand being tired and wanting to go home but as an owner if you are going to allow this you might as well close at 10:00pm.

I ordered the bowl with white rice and it was hard/crunchy. The meat was dry the beans were awful and I will never go back again. This is the 2nd time in 2 months that I have had horrible food from different locations.It is not what it used to be.I remember when people would line up to eat at Chipotle. Those days are over.