Legoland Windsor Tournament Tavern

During our stay at the Castle Hotel, our dinner was included, so we dined at the hotel restaurant. The breakfast selection was impressive, with the option to upgrade at a nominal fee. The continental breakfast was satisfying and included everything as listed, which was a nice touch.

I want to give a big thank you to Amanda, who was our waitress this morning at the restaurant. She was very welcoming and friendly, and the breakfast was delicious! Amanda, you truly made our trip extra special. Thank you!

The Tournament Tavern at Legoland offers unmatched quality and service compared to other restaurants in the area. The food was exceptional and the service was top-notch. Our server, Jane, was incredibly accommodating, especially for my son's birthday. She even brought out a birthday ice cream with a candle and offered to sing to him, knowing he can get overwhelmed by noise. He was so happy he called her "Auntie Jane." Jack also provided great service and had fun banter with my husband. The chef's cooking was spot on that evening. We had a delicious breakfast the next morning, with Amanda, Sadie, Nya, and Rushi providing excellent service. Our experience at this restaurant truly made our stay special. We highly recommend it!

Excellent service this evening! We wanted to sit near the fireplace and this wasn't a problem. Jane was very attentive and made sure we enjoyed ourselves. The food was lovely. Jane spoilt us with a complimentary slice of brownie with icecream, as it was my partners birthday.

Booked dinner for 6.15 with our 3 children as a birthday treat and stay at the hotel. Was shown to table and was given 5 or 6 different full menus in total for adult and child version of: a la carte, set menu (normal , set menu (halloween plus cocktail menus. Ordered within 10ish minutes, drinks didn 't show up for another 10 although it wasn 't busy at that time. Food order arrived partly wrong after another 30 minutes (waitress mishead/ordered steak instead of fish and chips for our son and kids were bored and hungry so we just said it was fine because goodness knows how long the correct fish and chips would take. Food itself was OK, but probably harvester quality and not worth the premium especiallyconsideringthe wait. Waited another 25 minutes after finishing our mains for our table to be cleared and we could then ask to order our pudding (the kids menus only had a 2 course option, otherwise we would have just had the 1 course as they were so tired by this point . Waiting staff were constantly rushing around, but other diners were all waiting a very long time for any food/drinks. We paid before the puddings arrived to try to speed up the process (ha! But only 3 of the 4 ice creams were delivered and our sons vegan ice cream was delayed for another 5 minutes and he started crying as he is the youngest and didn 't think he was getting any. The waiting staff member (sam apologised as he said the vegan ice cream wasn 't on our bill (it was, and we had paid for it . Also very strange interaction from him during our visit as he visited our table twice to check our sons names, I assumed because a birthday song/treat was due as my original booking stated it was for my sons birthdays but nothing appeared. (Why would he visit our table on 2 occasions to just ask for their names? Weird! Also, another male member of staff spilled a tiny bit of coke over my sons sleeve (not an issue in itself, but then the waiting staff swore by accident! . We raised the issue with the very long waits, wrong food and misinformation about the ice cream to the staff, however nothing was done about it. By this point we had been at the restaurant nearly 2 hours for 2 courses, although the second course was 2 scoops of ice cream served within the last 10 minutes, over 1.5 hours after we arrived. For a restaurant in a very child centric place, there was no colouring/activities etc to entertain them, especially as the wait times were so long. The waiting staff did not seem organised, and we had to go to up them several times at the bar to ask for things, as they did not 'scan ' the tables to check if anyone was trying to catch their attention. £108 was the final damage to our tournament treasure chest. We would definitely stay at the castle Hotel again, but this tavern is sadly the weak link in this legoland armour!