Kōkeʻe Lodge - Waimea

Out of 80% of of their food menu items at 11am on Thursday May 2. I got the Thai chicken which was fatty chicken deep fried and overcooked with some cheap sauces poured on top and white rice for $17. Had to wait 35 minutes to get it. Only food in the park. This is what can happen when a business has no competition. The staff were very nice otherwise it would be 1 star.

Easily the best food on the island. Very high quality genuine food.

Good food deep in the park. Nice people. Cold beer and bathrooms!!

We stopped at the restaurant to grab a quick lunch in the middle of our day with many more planned stops afterwards. There were 3 people in front of us ordering at the counter. You order at a cashier who gives you a number to put at your table. We had no problem finding two tables together for our party of 8 (2 families). We were given no indication of anything awry.Some people in our party went to feed the chickens, some people browsed the gift shop. Eventually, we noticed that many around us were waiting for their food, too. After ONE HOUR AND 20 MINUTES, we went to the counter to see what was going on and to request a refund. The cashier assured us that our food was coming out next.When we did get our food, it was just further disappointment. The tomato soup that was supposed to come with the grilled cheese was actually a sausage gumbo thing, the garlic noodles were sparse and mushy amongst mostly limp vegetables. My iced coffee had been sitting up there for 1.5 hours because I wasn’t told to go get it and assumed it came out like everything else did. Everyone described their food as meh.If only we had been told that their kitchen was so far behind, we could have made the choice of whether we stay or not.We ended up having to skip two of our planned stops because of waiting so long.It was deeply disappointing. We’ll never make the mistake of ordering food there again. UPDATE The manager responded quickly to this review. I responded to his request to contact him and he immediately offered a refund and apology for the experience. When a manager cares so much about guest’s experience, it definitely makes me feel more comfortable about returning and giving it a second chance.Food drinks: Looked and tasted like something that was frozen and then heated up in a microwave. Taste, texture, and looks were all lacking.

Overpriced drinks and wait for food was over an hour and a half midday