Mcdonald's - Village of Cottage Grove

Not a good location. Overcharges you, routinely messes up orders, and the quality of the food is awful. Even for a McDonald's, this is very rough. Sloppy and gross. Avoid at all costs.McDonald's Corporate will jump to make your experience better. They take a while to respond a few weeks, and they need to send reimbursements in the mail, so it takes a good month to get this sorted, but they will make it right in the long run. This location not the best But Jessica the Customer Recovery Supervisor for McDonald’s Restaurants of Southeast Wisconsin? She's the best <3

Kid-friendliness: Not really kid friendly, doesn't have changing tables in either restroom.

Food quality is really poor at this location. Seems nothing is fresh and has been sitting way beyond the point where it should have been thrown out. Many other choices in CG, go elsewhere for a quick meal.

Seriously...do you get hired here if you have the worst customer service skills?! I have tried to give this place a chance but it's terrible. They don't greet you or say anything really. I had a custom order, requested no pickles. I got both cheeseburgers with the no pickle tag and they both had pickles on them! The last time I ordered cheeseburgers they forgot the burger. No joke. I can't tell you how many times I have ordered and items were forgotten. Not worth time or money going to this location.

Was served TWO ranch dressing cups, both were spoiled. They smelled different and one was even chunky. Needless to say I will drive to a different location from now on.