Burger King - Uttlesford

Stopped here for a snack before departure, ordered vegan nuggets. They served us cheese/chilli balls instead. Once I bit into one and realised, I swiftly returned them and assumed it was just an honest mistake, so didn't make a big deal, only then to be handed chicken nuggets (not vegan). I returned them again, and eventually I got the vegan nuggets. Not a single apology from the staff. Hesitantly but hungry, we stopped here again upon our return to the airport a few days later and ordered vegan nuggets again. When my order was ready, I asked them to check these were vegan nuggets, to which they said yes. In this case I was in a hurry and didn't think to check before I left. Once I finally got round to eating them, I found that they were chicken nuggets, not vegan, again. Absolutely horrific service, do not recommend at all and will not be returning.

We went here at about 10:30pm. It took about 20minutes to receive our meal, and it was quite quiet. The tables had lots uncleared trays, dirty and waste over the floor. Clearly understaffed. Also had no tomato ketchup!

It is probably totally unfair to the Burger King chain and the people working at this particular outlet, but this is clearly not the place where you can have a pleasant meal, however quick that may turn out to be. Sometimes, however, you are just a captive customer depending on where you happen to find yourself, and what is left to you is just to hope that next time will be better.

Terrible, zero stars, cold burger, cold undercooked chips, how is this possible when cooking to order-ish, complete waste of money

Delicious burgers to enjoy before or after a long journey when hungry, with great service and not too crowded.