Kfc - Tustin

We had to drive all the way back to exchange our biscuits because they were undercooked. We weren't being impatient at the drive-thru, so they could have taken a bit more time to ensure everything was prepared properly.

I ordered from KFC through GrubHub, and they forgot to include the dipping sauce! Aside from that, the food tasted great. It was exactly what you'd expect from KFC, except for that one oversight...

If you don't want to put in the effort, then just don't bother working. I don't understand why anyone would work at a place that offers such poor customer service. The food was just average, and honestly, it was not impressive at all. This was my experience at the KFC in Irvine.