Jonestown - Tower Hamlets

I went to Jonestown and ordered two mochas. The barista made them and offered them to us without lids. Unfortunately, the lids were not easily accessible for someone of my height. As I tried to reach for my coffee, I accidentally dropped it on the floor. Despite this mishap, the staff behind the counter did not offer any assistance, such as providing tissues or a replacement coffee. I had to ask for a mop myself, and even then, one of the employees reluctantly agreed to clean up the mess. As I left, I noticed the staff smirking, yet they still did not offer me a replacement coffee. This lack of customer service is not typical for a coffee shop, and as a result, I will not be returning.

The service lacked a friendly demeanor. The hot chocolate seemed to be just powder mixed with hot milk, poorly stirred. The cake and my husband's coffee were enjoyable, so I recommend sticking with the coffee.

After a long, cold, and stressful walk trying to find my hotel on my first day in London, I was able to relax with a cup of cappuccino and some pastries at this nice establishment.

I decided to review this as I have read some past reviews regarding this coffee shop . The owner of the coffee shop has a dry dark sense of humour which I totally enjoy ,he is quick witted and some might find it offensive , I myself love the darkness and in a world so PC it’s yotally outrageous. The coffee is enjoyable the Portuguese custard tarts to die for . My husband had a lovely sweet potato soup. The coffee shop is quirky ,with lots of tongue in cheek stuff in it. Don’t fall for the coins stuck on the floor joke . If you want something out of the ordinary,where you can’t take yourself too seriously, this is the place for you ,if not go back to your sterile little coffee shops

The location itself is nice but there is a man there behind the counter who is not. Don't know what his position is but he was vile to me and made a weird sexual innuendo to me. The food I had was awful (salad tasted and looked ten years old), the coffee was warm and tasteless and the decorating was enough to give anyone a headache. AVOID AVOID AVOID Horrible place. swear words and weird jokes all over the walls. There are better places to waste your money. Would never go back.