Bb.q Chicken Centreville

I've been here several times now while visiting friends. The service is always good, even though we usually come in with about ten people. Food is great, especially the fried green beans!

Best Korean fried chicken I've had in a while. I got the Galbi wings and they were sweet, meaty, crispy, and flavorful. I tried the corn salad too which was amazing. And their sweet potato fries which were crispy and excellent as well. Everything I took a bite of was delicious.

I've been here a few times but this time it was terrible, the fried chicken had a taste like it was old meat and not fresh, my whole family agreed. Very disappointed, the food here is going downhill

Have had some good experiences with this restaurant before, but it seems like it’s going downhill. Ordered at 7:28pm with an estimated order ready time of 7:50-7:55pm. Upon arrival at 7:41pm they told me that the order would be ready in 7 minutes. Didn’t receive my food until 8:11pm. I totally understand an extended wait time during a busy time. I would rather have my food be made well rather than rushed. But the chicken was undercooked and cold in the middle. The photo below is not the worst out of the box as well. Beyond that there was a fairly large group of people waiting for pick up and it seemed disorganized. People were asking about their order, and the staff unable to find them.

Honest opinion here. I really like the fried chicken here, especially the garlic fried, and I would be missing out if I don't eat here again, but really bad customer service. I called and placed an order for garlic fried chicken, but after I picked it up and went home, I realized they gave me another kind. I called back to advise them of the wrong order, but they told me that I'm in the wrong. After a few arguments, they refused to correct the order for me.