Main Gate Grill - Springfield

First time ordering here, a few places we wanted were closed I?m guessing from low staffing issues. It was 6pm we ordered 3 horseshoes to go and our food was dry, chewy, and freezer burnt. We didn?t get our food till 7:30pm. 1)The fries were starchy and undercooked. 2) The cheese was literally nacho cheese sauce, That?s so nasty! 3)The chicken on two horseshoes were so chewy and dry with zero flavor, except the obvious freezer burn taste. The kids chicken horseshoe batter was still raw! 4)The pork on one shoe was dry and some bites were mushy. 5. The lemonade we got was just awful I can?t even explain it.. Will never be ordering here again. Edit: Yes owner the few places we tried to order from were closed, nothing fishy about it. Some places are low staffed cause of the pandemic. Owner says nothing is battered then please explain what the crust on my chicken was or the crust of the pork ? If it?s not frozen then why is it chewy, dry, and mushy? If it?s not nacho sauce why did it taste like straight nacho blanco sauce? The lemonade tasted like watered down lemon water. If you are so angry about it and have to take it out on a customer and not your chiefs, don?t be in customer service. Clearly something is going on in the kitchen if every review I?ve read since writing this last night on here and on Facebook 217 foodies are mostly bad reviews. Maybe you?re not aware of what?s going on maybe you are but don?t be a B to me when I?ve already had a bad experience and you?re making it worse.

Very neat place, walk in the front door and fall into a pool table. Kinda awesome attention getter. Plenty of seating, game room, and live music. Great place to spend a night getting something to eat, having a drink or two....and enjoying the band. Fun night.

Foods great, if you have plenty and I stress plenty of time to wait. I've been here 4 times now and the avg wait for food has been 35-40+ minutes each time. Never been more than 2-4 tables including myself when in there. Kept giving them another chance before I just consider that their norm. Either way the quality and taste is always good.

This restaurant is amazing! I visited multiple times while I was in town from Florida. The staff and bartenders, Linda and Brandon, were excellent. Last night, I ordered takeout for my family and the food was outstanding. The broasted chicken, pizza, and appetizers were all excellent. I'm already looking forward to my next visit. Thank you!

The thin crust pizza at this restaurant is fantastic and the staff is very friendly!