Kfc - Springdale

I feel in there for people and how short they are. They are very respectful and nice. Very helpful. I pray they have the help they need.

Just had a horrible experience. The person training the new guy was completely unprofessional. She was yelling at him in front of customers, and even put her hands on him. Our extra crispy is extra soggy, they forgot part of our order, and now they won't answer the phone.

Sept 3. 2021 Don't bother going here. Waited 45 minutes for small order. Old Wings had been broken and covered in batter, so I had OLD BROKEN PIECES OF WINGS AND CUT-UP BONES imbedded in my wings. Could have had one stuck in my throat. Pieces of bone....... Lawsuit??? Called right away to talk with manager. Was told Manager Gerald could not come to phone, but would give refund tomorrow. Next day called, and Gerald is off today, but we have another manager today. So, showed the mess to the now girl manager, she said no Gerald here. She asked what I had done to wings when I got home to to make them like that. Really?????? Yeh, I broke them up so I could get a refund. I guess the burden of proof was on me. Asked for money back and she asked for receipt, which I never got, so she wouldn't give refund because it was against company policy. What?? Asked for owner's phone number and company number to no avail. Very condescending no name girl!!! Health Department will hear about this, as will Corporate. Franchise owner needs to do something with this mess.

My favorite place to eat out. Chicken strips with mashed potatoes/gravy, cole slaw. Yummy.

This KFC in Springdale AR Thompson Ave, is a wonderful restaurant. Great food, good customer service, clean inside and outside, Covid 19 safety precautions.