John Lewis West Quay - Feedback

Although our toasties where lovely the time it took and the queue were unacceptable. Only 2 girls on this counter taking the orders, making the food and then ta...

We used to love John Lewis restaurant in Southampton, hadn’t been for a while and won’t be going back anytime soon. Staff are very slow, and look like they can’...

Visited for a coffee on a Sunday lunchtime. Can’t believe how long it took to get 2 cups of coffee and it wasn’t very busy. The staff used to be so good but I f...

I have not been to Southampton shopping for about a year. Decided to go to John Lewis for lunch rather than the rat run of fast food outlets in West Quay shoppi...

We arrived at 13.05 and looked at the menu. We saw that they served different kinds of soups and also toasted sandwiches. The counter that served soups was dese...

Popped in for lunch today and it was absolutely delicious. Staff were courteous and quick. Tables were clean and cleared quickly. Great view out of the full len...

I called in for a quick coffee and cake prior to an appointment in Southampton. I am Coeliac and required help with the choice of cake that was gluten free. Whe...

Have been a regular customer since the shop opened. Restaurant is rapidly going downhill. Increasingly limited food selection and increasingly slow disintereste...

Arrived just gone 9am for coffee and croissants after dreadful train journey to Southampton. 5 staff standing behind coffee station chatting away, and asked for...

Thought I'd pop in and try the breakfast as my previous experiences of the John Lewis Restaurant, although some time ago, had been pretty good and John Lewis is...