Piazza Express - South Gloucestershire

As a family we love Pizza Express and regularly visit our local Cribbs Causway restaurant. We booked a table for the family to celebrate my Son's 6th birthday and as always the food was delicious but more importantly it was couple with exceptional service from Gabriel. He was attentive, authentic and couldn't do enough to make our evening an enjoyable one. Even when my son found out there was no chocolate sauce for his dough ball pudding, Gabriel came to the rescue! As always we'll be back and I hope Gabriel is working every time we are! :

Pizza very nice, had mushroom with truffle oil but difficult to cut with knife or cutting wheel. Expensive drinks. Childre

So disappointing. We love PE pizzas but this was not a good experience. Internet drove me crazy once again and I couldn’t access their app and rewards offered which was one of reasons worth going there for. Ended up paying for things that would normally have been free. Standing outside in the rain for access was not fun! Mixed salad didn’t appear so I cancelled it. Not much cheese on the pizzas and partner said his was one of the worst ones he’d had. It was removed from the bill. Mine was quite dry and over baked. Coffee machine not working, never has been when we’ve been there! Wouldn’t go there on early Friday evening again, too busy… unfortunately probably never again. Staff helpful and kind but distracted as busy.

Arrived 12pm without a booking was told by a member of staff that they were fully booked when looking into the restaurant only a couple of tables were in use. We only wanted a quick lunch which would have taken 1/2 hour but not even given an option to have to use a table by a certain time. Poor could understand if restaurant was rammed

Booked for the table, got shown to our table then had to wait half an hour for anyone to come and see us, if I didn’t have the kids with me I would have walked away, food was ok but same person was asking us if we wanted to see the desert menu whilst we were still eating which was very rude, went to pay using a gift card which didn’t work at first and then card kept declining, waitress kept walking off and blaming it on the connection, I would not go again