Starbucks - Silver Spring

We got mocha cookie crumble frappe. They were out of the crumble which they notified us ahead of time, absolutely amazing service! They were very friendly and the drink tasted great. A 5 star Starbucks for sure!

Food made one of us sick. Coffee drinks are overpriced, medium quality. Some sketch people were hanging out blaring music, employees said nothing.

Stopped by this Starbucks, a regular stop for me. Service was weak, place was a mess. Dirty tables, filthy bathroom and lousy tasting food (old and hard coffee cake). No greeting, no smile no thank you at the register or pick up station. Stayed about 30 minutes place never got cleaned. May be time to find another coffee shop

I came here to pick up 2 Uber eats orders both times I was ignored. Stood there for 5 minutes the first order pick up and just got ignored from the moment I walked in the door no acknowledgement. No hello nothing. The barista was busy no one was waiting it was quiet. Of course I wanted to be unkind but I just waited bcs everyone has tough days at work. So I cancelled left out then before I got to my car another order popped up I said to myself I'm here I try again. Went back in the no one spoke again then the barista asked a young white man to help her which then I thought great finally. Nope he walked over side eyes me then goes back to do absolutely nothing then speaks to the white lady that walks in and asks if she needed anything....what!!??? Lol what a joke of a staff from the manager that has no customer service skills down to the two helpers. Worst Starbucks I've ever frequented. Every time I get an Uber eats request for this location I decline.

Glacial service and volcano hot coffees that I might be able to sip safely in an hour.