Marco's Pizza - Shreveport

We got there and they didn’t even start our order, even though I had gotten an email that it was ready. Had to stand there for 30 minutes and watch them make it. They didn’t even tell me what had happened and they avoided talking to me the whole time. Terrible service.

They are courteous every time and the pizza is so good. I love the rewards and coupons too.

Delivered hot thanks ! Pizza was very good. Wish you would add Sauce option to the delivery menu. I would like ‘light sauce' similar to crust option. Just too much for me.

Ordered my pizza the pepperoni magnifico well done and add onions at 7:48, said it would be ready at 7:56. I arrived at 8:05 and they tell me they messed up my pizza. Which was ok cause I wasn 't in a rush. Ten minutes later I go in to get the remake and it 's missing the old world pepperoni. So I go back in and instead of remaking it the staff argue for a few minutes about who made the pizza. Another customer said just quit arguing and just remake his pizza . When I finally get my pizza it 's not well done they didn 't put any of the parm or rosmean crust toppings. It 's was 8:40 when I finally left. Past couples times ive ordered they never make it correctly. This place used to be top notch but nows its just gone downhill and the employees act like they don 't take that job seriously. I 'll be taking my business to Jimmy Davis for now on.

We had pizza delivered wrong but when I called and spoke to the manager Simone she was immediately ready to resolve the issue. Super helpful and friendly...Thank you so much for your profesionalism, patience, and kindness.