Dunkin' - Short Hills

I recently had a terrible experience at this DD location. When I asked if the decaf coffee was fresh, they said they would make a fresh pot. However, they simply added some fresh coffee on top of the old decaf. Additionally, they were out of regular coffee and served it before it was fully brewed, resulting in weak, watery coffee. When I brought these issues to their attention, they had a bad attitude. I asked for a refund and left the disappointing coffee behind. Where is the management? This place used to be good, but after this experience, I will never return. I will be going to Starbucks instead.

I have never had a good experience with my orders at this restaurant. For example, when I asked for a regular latte with whole milk, they gave me one with cream instead. Another time, I ordered a frozen coffee without caramel, but it came with extra caramel. These are simple drinks, but they consistently make them wrong. I will not be returning to this restaurant again.

I ordered a small coffee, but they suggested I try a frozen coffee instead, and it was delicious. It really tasted like a frozen coffee. Thank you to the ladies at Dunkin Donuts - your service is superb!

If you order from the app be prepared to get your order wrong, employees never read instroctings for special requests. Very disappointing. I literally paid over $5 for a cup of ice ?

I work in the mall everyday I come into this location the girl with the glasses and bun always yelling and slamming people stuff I spend my money here everyday I don't do anything to deserve her attitude every morning