Kfc - Shippensburg

A lot of KFCs in the southern mid state are absolute garbage. This one nails it as a diamond in the rough. At time of review though they still had no dine in.

Extra crispy chicken was good. The original chicken pieces were dried out and very, very tiny. They were half the size of what you would expect.

As soon as I got there was ask to pull up to window, i pulled up and was ask to turn my truck off to order as they couldn't hear over it, ok no problem. Tried to order right at window, they said I couldn't order at window I had to drive around and wait inline again!!! Just lost a bi-weekly customer.

I'm not sure how they've done it, but they managed to screw up my order every single time I've gone there. And the thing is, I usually stop there before work when it is super busy, so going through the drive-thru for 20 minutes again to fix it is not anoption. The customer service there is pretty trashy as well. Not outright rude, but incredibly cold and ignorant, as if I'mwasting their precious time. It's a shame really, because I enjoy the food that they manage to prepare properly. I don't thinkI'll ever be stopping there again.

Never a complaint from me when it comes to KFC! this establishment is doing pretty great on the food side of things but as for the service, I am not impressed. My mother came through the drive thru just the other day to get food for the family and have asit down meal together but to our surprise there wasn't the correct amount of chicken in the bucket and some how we ended upwith coleslaw even though we ordered mac and cheese as our side. I/m not usually one to complain about things so minuscule butmy mom didn't have mush to eat and so I felt bad about that.