Brown Rice By Neals' Yard Remedies

The Brown Rice by Neals’Yard Remedies Restaurant is a great hotspot with top quality food and much love to details. The staff is friendly and unobtrusive, contributing to a comfortable dining experience. The atmosphere is bright and friendly with modern interior design using wood and plants. The restaurant offers a limited number of tables as well as restrooms and operates a seat reservation system so diners are notified when their table is ready. All in all I had a great lunchbreak, which I highly recommend to any foodie out there. I especially liked the vegetarian/vegan concept of the Brown Rice by Neals‘. My choosen menue: tasty green tea, steamed vegetables with two different delicious dips. Rice, tofu and a kind of beetroot salad. Deliciously I enjoyed it to the fullest. If you’re in the mood after dining and have some spare time … browse trough the nearby shop with lots of organic products. Recommend, Recommend.

2023/10/9 Obscene customer service. I have been refused seating at a shared table despite there were several available seats just because other customers were seated to same shared table. If a table is by definition shared and there are seats available, it should be allowed to seat there. At least the staff could ask the other seated customers if they mind the presence of other people at same table (but if they mind, they shouldn 't seat in a shared table in first place). Outside was cold and heavy raining and the staff leave a loyal repeater customer like me (more than 15 visits till now) outside without respect and consideration. I ended up wet and cold. No mention the staff is still wearing masks so you cannot even see their smile, just like in a hospital... these people have zero sense of hospitality and service. No good training and no sensibility. Shame. First review was: Excellent good restaurant with some room for improvement The shop is very popular and therefore there is often a long waiting list. That creates issue for the customers who are awaiting outside, especially in cold winter season. I think they could at least provide some blankets and hot drinks. I felt like staff is really too busy and cannot properly think to customer 's comfort. Pity. Another issue is they keep the entrance door always opened with cold wind coming inside and reducing the comfort of shop. I told them that cold wind came right over me and I felt cold, then they kindly closed the door, to open it again 30 second later to welcome a guest and left it open despite the cold wind coming inside! I got an otitis. Food is really healthy and delicious, atmosphere is amazing, interior are natural and elegant, outside seats are lovely. Hope they will start caring more of customer 's confort, is really the only issue of this place. 2023/4/1 Service extremely slow and not efficient. Entrance door always opened and cold wind gets inside. 2023/10/5 Service extremely slow and not efficient. They left guests waiting long time while there were avaioable tables both inside and outside (apparently not reserved)

Beautiful place with the most amazing vegan food options. The seasonal vegetables were delicious. It was a long wait before we got seated but once you put the number in, they would call you to let you know that you would be called in soon. You could hop into the stores close by since their location is in the heart of Omotesando. The staff was kind to offer water to guests waiting to be seated.

Really delicious food for what I consider to be quite a reasonable price. Every vegetable on the plate has been cared for and cooked the perfect amount for a great blend of textures and colours. Even the brown rice was decorated with a moreish topping. Although there can be a slight wait at busy times, there is both outdoor and indoor seating and the atmosphere is fantastic on a sunny day. One of the best places for vegan food in Tokyo!

At busy hours you have to wait to be seated, but they give you a QR code so you can leave and still track when you're up (we were 8th in line and had to wait for only 20 min. The atmosphere was relaxing, starting from the entrance. The food was an amazing experience! Everything tasted really well, was presented perfectly and left great memories. Definitely a must-do when you're around or just simply in Tokyo. Take the time to stop by!