Krystal - Seminole County

Worst service ever, out side speakers don't work, gave me the wrong food not what I ordered, fries were cold, totally horrible experience.

I have never felt compelled to leave a review of any business until i stopped at the fern park Krystal location in front of Lowe's off of 1792. The food i would not feed a stray dog. I watched the guy making food keep pulling up his pants with both hands and continued making food. Hair on the rim of my cup. Sprite tastes like garden hose. Not one pleasantry uttered. It wont happen again. No need for a robot response

As someone who worked in the food industry for years, it pains me to have to leave such an awful review. I 've never been yelled at so profusely by an employee before. First of all, the speaker is down in the drive thru, so orders have to be taken at the window. No big deal, I understand and I wait. After waiting quietly for about ten minutes in line, an elderly black woman behind the window asked me for my order. I asked for 4 krystal burgers with cheese my usual. She got it wrong by putting in something with pick 5 , so I repeated 4 krystal burgers with cheese , and then she got it correct (I thought) because she repeated that out loud back to me. What was brought out was incorrect. It was brought out by a young gentleman and he seemed kind and exhausted. Seemed like what he handed me was just regular krystal burgers without cheese. When I politely let her know that what she handed me didn 't have cheese, she yelled at me and gaslit me and said I had ordered plain hamburgers. Seriously she was screaming through the window, with the veins in her neck popping, and telling me she was right and I was wrong. She continuously interrupted me when I tried to say anything. It even seemed like she was using terminology from a different restaurant at one point for what I ordered. She threw my receipt at me and said, Look! It says it right here on the receipt! Plain hamburgers! (The receipt says 4 Krystal Cheese I attached it to this review). She grabbed the bag from me violently (I had already paid unfortunately) and went inside, laughing, Oh, I can add cheese for you! I was genuinely so certain that she would spit in my food that I drove off. I finally had some money to treat myself to dinner tonight and drove away empty handed after being screamed at. Someone please have a talk with that elderly woman or check on her mental health. She 's literally screaming at customers in addition to getting orders wrong.

Location on google says it’s open 24hours and I’m here now at 1:37am on a Thursday and no one is inside and it’s very closed!

Delicious I wish there was one in Deltona Volusia county