Costa Coffee - Sefton

Great for grabbing a quick coffee- side hatch in alleyway is a nice feature if you’re parked badly and allows you to keep a look out for the traffic wardens

Costa had been my go to coffee shop for ten years I have probably used over 50 branches here in England. Although there is a good choice of cafes in Formby I keep giving Costa another chance but never again. The place is grubby the customer service very poor.

Visiting family and thought we’d grab a coffee, the place was filthy and looked really run down. We could tell that even where the staff were serving looked really off putting and grubby , the tables were sticky, the whole place looked like it needed a good clean. There are allot of coffee shops on that high street, can’t see us going back to costa again.

Popped in for a quick coffee. Not a clean table in sight. Had to clear it myself. Doesnt look as if the floor has been swept in weeks. Dust on every work surface. Left without finishing our coffees as it was so unpleasant to sit in such filth.

This shop, or dear, how to get it wrong, staff uninterested, pushing past you, filling shelves instead of serving. Literally no engagement from them, just barked out questions, awfully bad customer service. Tables littered with rubbish, dirty plates and cups. The shop is a mess. The outside space is tacky, again unclean and the tables are far too close together. The coffee is lukewarm and the service is diabolical. Don’t visit just don’t bother. The staff just are not interested in their shop or their customers.