Taco Bell - Schertz

It's pot luck here on service or food ..No consideration or constant service with the quality of food

I order a 8 piece leg n thigh.not realizing it was Tuesday only special. So they had a family sale for 24.00 which was 8.00 cheaper so I told the guy working he said I have to ask the manager. So he came back n said that they were to busy and the manager wouldn't make the changes . So as i waited for my food the mader I got so they brought out my food. I then asked for the manager again . I explained what I did he said sorry were to busy I can't help you. So I told him just refund my order I'd go somewhere else . He grabbed the food n threw it away and came back with my money. This is the world we live in. They would rather throw away the food then do any customer service.

Overall a fine experience with the employees who apologized for a lack of an item. They took our order correctly and served us quickly. They were friendly and the food was good. Our only desire is for the dining area to be more clean.

Let’s be real, it’s Taco Bell, but when they take your order and they laugh the whole time, you order two things and they make you pull around for 10 minutes, you expect the food to be somewhat fresh. Nope, two chalupa supremes and both had cold meat and impossible to bite into stale shells. I think they still have business and make their money cause it’s right next to a bar. That’s the only reason I have gone twice.

Every time I go here it’s always the same, rude service, long wait times, and horrible food. I never get my order made right.