Mcdonald's - Sarnia

Went through the drivethrough about 6 PM after working all day..had a family member with me..ordered 2 big Mac meals, both with coke and large size one fry...wasn't given any straws for the drinks..but no big deal because I hate paper straws..they are gross...I keep a pack of plastic straws in my glove box because I dislike paper ones that much..we decided to eat in the parking lot so I could enjoy my food without it going cold by the time we would have made it

I was very disappointed, I waited for 12 minutes at the counter for someone to acknowledge the fact that I was there never mind take my order. All I wanted was a cup of coffee in a fast food restaurant. I had to leave without anything. I did not have the time to wait any longer. It seems that with drive thru, order ahead, and other on line services the in person customer has been demoted to a nuisance.

Got two Happy meals for my kids, didn't notice until I got home that they were missing the toys and yogurt. asked for only ketchup on their burgers and they had everything on them.. my chicken wrap was so dry after the first bite it went in the trash. this place needs new staff, already.

I ordered on the app, 2 chicken McMuffins, hash brown and a coffee. I decided to pick up the order in store. I waited for over 10 minutes with no acknowledgement from any staff. During that time another gentleman was waiting to order for over 5 minutes with no one attempting to help him. Once I got in my car, my order was wrong. I wasn?t going to go back in and fix it as they already caused me to be late for work.

I love this mcdons its close by and tbh every time I go its not busy and when it is they keep the line moving. One time tho yall gave me a spicy mcchiggen with only one half of the bun? I did laugh but it was harder to eat lol (was too hungry had to take a pic mid meal)