Pacific Crest - Santa Barbara

Very nice location. A couple of blocks from the beach. We had a very roomy, corner unit. It was very clean and the bed was very comfy. I only had very brief encounter (check in) with Greg the owner who was very nice. Never met his wife. We were there the week after 4th of July, which I guess is peak season because our room $360 p/night was a bit pricey. I'd stay again but, would plan to go off season.

Room small but we'll appointed.. Greg was great! If you're bringing bikes call first they don't allow bikes in the room.

It’s hard to get past the treatment I received from the owner but will say the room was fine just know it’s a renovated motel, that comes with small bathrooms and no food or drink options on site. Beyond this, be wary of the hotel owner, Greg- he is very unkind. Before even checking in, I had a tragic family emergency and prior to arrival I wanted to cancel the last night of 3. I had booked the nights using points through Expedia, and they would allow me to cancel the third night if the property gave permission. I had called numerous times with no response from the property, and at this point, I had only been receiving confusing communication via text from Greg. When I finally did get a call, Greg, the owner, not only showed no empathy whatsoever, but threatened that “if I said another word he would not allow me to stay at the hotel at all” and that those working for Expedia are “foreigners and liars,” before hanging up on me. I never. Please consider the kind of person you are supporting by staying here.

We booked this last minute through Expedia for the same day. After confirming, the hotel asked for our personal email and among many other things, mentioned that 9pm was the last check in time with no after desk hours options. I’ve never seen that in my life. We immediately called and left them a message. They texted us back and told us to deal with Expedia. We did and Expedia tried to contact them several times with no answer. They then texted us that Expedia had to approve it, not them. We let Expedia know and the hotel still would not respond. They hotel owner then called my husband and told him to stop texting??(they were the ones who texted, we originally called) and rudely told him that because of the annoyance they would not refund us and started yelling at my husband that they had our money and we’re not refunding it.

Serving Santa Barbara since 1976, Greg and Jennifer Mishkin, owner-managers of the Pacific Crest Hotel, (pictured) delivered quiet, clean and safe accommodations for my visit. They indicated welcoming and serving prior happy guests, over time, has been/is is a very rewarding part of their lives. After staying at several of the larger name brand hotels near by, it can be stated their service standards exceed the competition. A definite recommend. Book directly through their website for best price and fewer headaches!