Jack In The Box - Saint Louis

If I could rate less than one star I would. I should have known better when the driver in front of me backed out of the drive thru and sped off. When it was my turn I pulled up to the shattered order screen and spoke my order clearly. The employee re stated my order incorrectly, so I corrected him. He said he couldn't hear. I shouted it a third time and he repeated again that he couldn't hear. I stated that i couldn't speak any more clearly or loudly and that I'd just pull forward to the window. It turns out they had trouble producing the order for the car in front of me, so I had to be patient no problem. When I reached the window and stated my order, the employee said I would have to pull around and start the process all over again because serving me would delay other customers. (I don't know any human that would think that pulling around again was a good idea. There was no offer to accept my order, let me pull forward, and allow the staff to bring my order out to my car on the parking lot. When I declined to re enter the non functioning drive thru, the employee went ballistic and said he wouldn't serve me at all. Do yourself a favor and go anywhere but this location until they replace their audio equipment ... and more importantly their staff. I invite the owner of this location to ride along with me on a future visit so he or she can observe the customer experience and employee attitudes.

We just left the drive through and the guy was SUPER rude. I never write reviews, but we were the ONLY people in line so there was no excuse for being so impatient. The guy yelled at us because he was confused if we had two separate orders even though we didn’t. Super sassy tone as if we were inconveniencing him. Extremely rude and impatient. My husband was afraid to order anything else because the guy was so rude to him. Service: Take out

Got the wrong food then they tried to get people to turn their food back in so they could look and try to trade food around. Took another 20 minutes to get my food. The other people in my group were long since done. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 2 Recommended dishes: Cheeseburger

Service: Take out Meal type: Lunch Price per person: $10–20 Recommended dishes: Potato Wedges

Very friendly and polite. Excellent customer service Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sandwich