Greenhouse Kitchen - Rushcliffe

This was seriously disappointing. The impression given of the location is one of quality, but everything was poor. My and friends had the light breakfast, but seriously no value. I will give you some examples, the sausages... They are advertised as being a particular butcher (suggesting quality) but they were thin and rubbery. Your toast option is fine, but seriously half a slice! The staff are good and friendly, but the food is not good enough..

A superb afternoon tea for 20 people. Helped throughout by Jess Godfre. Wonderful flexibility and communication throughout with food to fill all needs (coeliac, veg, pesc, GF). Would highly recommend.

Afternoon tea for a birthday celebration in the greenhouse kitchen area as opposed to the cafe area. Great service by Alex who was absolutely fab. Cakes were amazing as always can highly recommend the afternoon tea for a special occasion. Don't really understand the negative reviews on portion size as I have used the regular cafe area in the past and always found the cake selections and portion size very good. Many thanks Alex. You were fab today with us.

Visited yesterday with my wife. Initially I was directed by an employee to go to a till to order food and drink, as it was ‘table service’. I went to the till and was then directed to find a table and a server would come to me to take my order, which I did. Having sat at a table waiting for 10 minutes I wasn’t approached by any member of staff so I went back to the till where I gave my order (2 x flat white coffees and 2 x jacket potatoes with cheese and baked beans topping) to a separate member of staff to the ones I had previously spoken to. The coffee arrived a short time later in large cups. This is not how a flat white coffee is served, people. It’s supposed to be served in a small cup, otherwise it’s just a latte. That’s what a flat white is, a smaller, therefore stronger, latte. The food arrived 10 minutes or so later and the server literally threw both plates onto the table towards my wife and I, together with a huge sigh and a curt ‘I’ll get your cutlery’. Visually, the food was disappointing; the potatoes had been cut into four quarters in a very haphazard fashion that didn’t look appealing at all. The beans had been heated and re-heated so many times that they looked dry and were a very suspicious colour. They tasted awful. The grated cheese was totally devoid of flavour. On the plus side, the side of salad on the plate was ok but you can’t really go wrong with presenting salad, can you? I’d noticed three females who had sat at an adjacent table to us shortly after we’d sat down at ours where a server had attended the table to take their order after we’d got our food, illustrating that not enough attention was being paid by staff to customers needing attention at their respective tables. My wife was particularly disappointed with the whole experience as she had had a good experience on her previous visit to the venue.

The food is excellent .. well prepared, nicely presented, very tasty and excellent value for money. The staff are very helpful and friendly, they work hard to make your visit enjoyable. There is a good atmosphere and you feel as though you are sitting in a fabulous conservatory. It was my mother’s 90th Birthday and it was a special treat it did not disappoint. The staff absolutely make this a special place. I will be recommending it to all my friends and family.