Whataburger - Rowlett

I love whataburger, A LOT, but THIS whataburger needs some serious help. The wait time is just ridiculous. Orders are often messed up, and dont taste the best.. And it's every time! Thats the problem. This time, we waited in line for 35 minutes beforehaving to leave WITHOUT getting our food and there were still two cars ahead of us. No idea what makes this particular one sobad, but you've been warned. Drive 7 more minutes to the next one.

Used drive through for 2 whataburgers and fries. Excellent service. Could clearly hear the attendant on the speaker and she was very attentive and a Read my order back to confirm. Very friendly at the pick up window as well.

Made an order online for pickup because i know they are typically slow. still ended up waiting 10 minutes at curbside pickup so i called and they said they would bring it right out. 15 later and still no food so i called again and when i told them i was ina rush and was still waiting outside, they just put me on hold for another 5 minutes until they hung up and finally came outwith my food.

I would probably pick you guys over any other burger spot, BUT no matter what time I pull up to this location, I'm in line for at least 20-30 minutes. Some times after that 30 minutes my food is warm. If I'm willing to wait 30 minutes I WOULD LIKE MYMEAL.TO BE ????HOT????. With all that said I WILL BE BACK ??????.

I sat here for 20 min so far waiting for them to give me my food still nothing yet took the 10min to take my order on top of that..