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Bidrage med feedbackFine food, lovely service. A little long wait, but you're not in a hurry to eat. Service: Dine in Meal type: Dinner Price per person: CHF 30–40 Food: 5 Service: 4 Atmosphere: 5
That's how it should be, as in the following copied excerpt *We also make mistakes, so don't hesitate to contact us we're always happy to receive praise or criticism. We would be happy to welcome you again soon and wish you sunny and relaxing summer days. Roger von Arx and the whole team* ......but woe betide you, as a long time guest, if you criticize me if you don't understand! And it's everyone else's fault anyway why so many restaurateurs have been doing sooooo badly since Covid. Well, life is hard when the numbers don't seem to be correct anymore, as Mr. von Arx explained at length, so I fully understand
Ordered there for take away.... all in all a disaster. When I came at the agreed time to get my food, nothing was ready. I was told I said one hour, but that wasn't right. After a short wait I was able to take my order with me. The lasagna was the worst I have ever eaten. Small portion, tasted like nothing. All in all very disappointed. The best part was the pizza, it tasted great and was freshly made. Hence only one star
We always liked to eat at Fratelli. Unfortunately, the last two times the menu had not been served as requested. After asking the boss in a friendly manner, we were insulted. The customer has no wishes to make and the host has had enough of the job, customers, staff, etc So the wrong order was the customer's fault because he didn't clearly express what he wanted. We don't eat there anymore.
Service: Dine in Meal type: Dinner Price per person: CHF 20–30 Food: 5 Service: 5 Atmosphere: 5