Mcdonald's - Riverside

I'm going to tell you my recent experience with McDonald's has not been a great one. I love a Big Mac, nuggets fries from McDonald's. Their fries are the best! During Lent I have to order a filet of fish combo and a Shamrock shake. For years it has always been tradition for me. So I went to my local McDonald's located on Tyler St. First I was surprised not to be able to dine in. Then I tried to order a Shamrock shake. I was told they were not making the shake. I did without that week. The following Friday I would not eat at that location. Not being able to dine in or get my shake pissed me off. I drove down Magnolia and saw a Del Taco. Ok fish tacos it is I told myself. Again no dine in no restrooms. When you have a 92 year old mother you need facilities. I was so upset! Upon leaving Del Taco I noticed the homeless situation. People sleeping on the ground right outside the door of the restaurant. A lot of homeless loitering around the businesses. Then it struck me. I believe it's why you can't use a bathroom or dine in. I'm sorry for the homeless! So I went the following Friday to the location on Arlington Ave. Finally I got my dine in my Shamrock shake. Even though there was a homeless person outside the door. The facility was clean, the restrooms were available. I finally enjoyed my eating experience. Thanks Big John

Thanks to the manager that contacted me regarding a complaint. She was understanding to the situation and even though I wasn’t looking for anything in return she still rectified the problem. I’d like to encourage everyone to use the online request form for service or quality of food complaints and allow them the opportunity to make it right. I received a response within 48 hours of submitting a complaint.

Every time I order from this location,, always something missing ??‍

I had to wait on my food at the drive-thru and then once I drove off I looked in the bag and it was the wrong food had to turn around go back and they did make it right bad thing was it was raining and now I'm late for work thank you McDonald.

I applied for a job there the place looks nice I just hope I get the job wish me luck?