Starbucks - Richmond

This used to be my go to Starbucks but today I was met by an all new staff, from which I unfortunately did not receive a warm welcome. After placing my order, heading to the window, and pulling a $50 bill out of my wallet, the cashier immediately asked if I had anything smaller. I didn 't, so I told her that I didn 't. She then proceeded to state (in a condescending manner), I 'll take it this time but it 's against our policy so you know in the future . I 've been coming to Starbucks multiple times weekly since 2008; this is not my first time at the rodeo. There was nothing posted restricting large bills and just two days ago I presented a $50 at the Starbucks at Regency that was happily accepted. Furthermore, I hadn 't attempted to hand her my payment before she agitadedly agreed to accept it. Had she been patient and courteous, allowing me the chance to ask her to apply it to my Starbuck 's card, she would have realized the bill did not need to be broken. I can promise I will not put this store through such hassle in the future. Instead of accepting $50, they can accept $0 from me.

Fast and friendly service, more so than others that I often!

No one was there when I went for a meeting and they still took 15 minutes for a drink.

One of the best Starbucks locations in Richmond. They always get my order right, they are super friendly, be it at 6am or 5pm, and they always offer a pup cup when they see my dog. They also might be one of the very few of their locations that doesn't burn their coffee. I may or may not have moved to the area just to be closer to them.

My mom was cry because of family business and we we're are the drive through and we we're about to pay and my mom started crying because she was sad on the cashier was super nice and didn't charge my mom the the hot chocolate and the banana bread