Hooters - Richmond

Terrible service all around. there was only a couple of families here and the service was still slow and none of the food was correct. would not recommend going there.

Activemenu's delivered right on time and the delivery driver was very courteous made sure he handed me my food told me thank you and have a good night first class service I will be using them

I'm from LA and I will say that this place has the worst customer service I have ever dealt with. I don't know if it was because I didn't mesh well with the crowd or because I don't fit the bartenders standards, but every time I went into this place, no one seem to respond to me in a cordial fashion except Treasure, Hanna, and Jessica. Every time i saw Farrah, she was Always welcoming to me as well. I have definitely dealt with more cultures in LA but this particular location doesn't respond well to customers who are newcomers to their location. In fact, I saw more of a very redneck type of bar whose patrons don't do well if they don't know you. I had one bartender, kelly, during majority of her shift that didn't want to serve or deal with me due to her interactions with all her redneck friends at the bar. Even when her shift changed over she didn't ask me if I wanted to close out. I found out from the next bartender, xhennetta( pronounced Jeanneta) , who didn't know how to make a lemon drop at the time, that my tab had been changed over to her. I guess since they were friends, they would share the tips. Then some customer of theirs that I've never dealt with or seen before decided to chime in on a conversation that had nothing to do with him. I almost got into a fight with him. Now I'm not saying this place is racist but their interactions with black people isn't the best and I'm a white guy. Btw, if you are a person who likes a variety of music, don't play from the touch Tunes. The touch tunes selection has filtered out alot of modern day music as well as very popular top 40 music that you can find anywhere else. In fact, if you go to locals bar Bryans Park formerly Sonny's and/or Kickback Jack's up the street from here, you will find that you can play any and every artist you would like to hear from touch Tunes. I went back to this place after my incident day with one of their patrons and apparently i have been told that I can't come back anymore. Now the problem with this is that, I spoke with the manager on duty at the time , Frank, who never said anything about me not being able to come back. So, after having to drinks and being server by Aaliyah with open arms another day, this manager Greg comes to me to tell me that I can't come in anymore. So when I acts for facts, he couldn't tell me anything but it doesn't matter what I think or my thoughts were. So I threatened to sue knowing seeing and going to do anything. So, here I am, instead giving the Best possible review that someone should have and use to their greatest advantage. So Thank You Hooters for giving the chance to never show up again! Stay Blessed. STAY FLAGRANT WITH YOUR CUSTOMERS!!!

The food was alright, but the service was not so much because the lady she's not even checked on us just to see if we need anything us until the food comes to the

Wish I could give a zero stars. This place called the police while we were waiting for an Uber and the food/drinks were subpar at best.