Billeder
BidrageIngen billeder at vise
Tilbagemelding
Bidrage med feedbackWe called this restaurant to place a home delivery order and to inform MH that their Menulog page was not working. Before finishing any of my sentences while placing the order, the receptionist kept asking if we want to place an order over and over again. I clearly stated we would like home delivery as the restaurant claimed to offer this on their Menulog page and website. We were bluntly refused as they apparently did not have a driver available this particular night and everything else I said was ignored. All of this took place in between two people having a seperate conversation in a different language, one of them being the receptionist while I had to wait on the other end. After this back and forth I hung up in disgust. Customer service or lack there of was a turn off - not willing to take a gamble on a curry if you can't get placing a simple order right.
Ambiance: This is the star attraction of this place. It has been successful in bringing out the enchanting village life in Punjab. Food: This is something which has been a bit tweaked to match the Australian flavours - but tastes good.Service: Definitely needs improvement; it seems that people ( except for the floor managers & cooks) are not so engaged with the concept of Punjab. you miss the "big-heart" punjab flavour in the service.
The service was just horrible!! Our order was not even taken properly so there was no organised way to serve orders. We had to ask so many times for our order and the waiter refused to even acknowledge our order even though it was ordered in front of all! Its is just very disappointing that you spend money and don't even get quality food and service! So so so bad!
Congratulations this is like punjab and you feeling like a home good luck good food and staff good location and parking
Been there many times,Excellent staff by the name of Sahi Kwatra and also supervisor Seetal.They were very polite and helpful.Staff like them make our day very pleasant and create a good ambient.Keep it up both of you and my family will certainly dine there again and again.Cheers.