Sonic Drive-In - Port Arthur

Service at the port acres store is very slow and the food quality has not been good for awhile.

The food had old grease .Grilled cheese sandwich was very dry no butter.Burnt chicken strips.Strawberry shake taste like water.

Every car spot we pulled up to I mean 2 in a row was out of service but the food was great and service was timely I appreciate my sonic car hot and will be back soon as as matter of fact I had just left sonic 2days before with no problem tots an a cheese Coney this day I had two corn dogs and tots both days I had a medium ocean water I love that drink it's my favorite one of them I had a surprise and I can say the fountain drink was slightly weak. 5/14/23 visit was better order right food good service quick new promo was vers good sonic griller.

I worked at one of these for three years. I quit after a significant change created a need for a change in my own life. The servers at these stores can vary wildly in quality, please give them a chance if they seem to be struggling. A quality kitchen staff can (potentially) allow the servers to deliver within 5 minutes. The single largest variable is in fact the customer. Know your order before you talk to them. Be concise. Tip. BE PATIENT!

I keep trying to give the store, the benefit of doubt and I usually only order soda on my way home through the app so tonight I pulled up to the drive-through waited for about 10 minutes. Nobody answered me so I pulled forward and had a knock on the window for a good 2 mins for anybody to notice all for one soda I will not be going back to this place..