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Bidrage med feedbackI'm not sure what the status is with the restaurant supposedly being temporarily closed, but I was able to place a DoorDash order with them today and the food was absolutely delicious. I was craving some seafood pasta and so I ordered the spicy seafood spaghetti that definitely hit the spot with my craving!
Food and service at chefs kitchen are good. They are a new spot working towards a high bar.When I say they were really just middle of the road, nothing exciting nothing horrible, just decent food. The service was a bit lackadaisical, and the dining room was empty. So it was confusing why I didn't get more attention, but I know that these things happen in newer restaurants. All of the food was a little lacking in salt and seasoning, but I am confident that this will be resolved as they get into more of a rhythm with their service. I will probably give them some time to become more established before returning, but it definitely is not a place that I am opposed to visiting again.
The customer service sucks. Especially for people trying to take out food, the guy who picked the phone up sounded very low in tone and seem lost, I simply asked “Can I place an order for pick up?”, I’m assuming he was going to say yes and could pay over the phone but he said “no” deliveries only. I then asked okay I’ll go there physically and buy the food then. He said delivery only. Smh
The food was cold after waiting over a hour for my food,and there was a roach in my crab cake and the manager did nothing to pay me back for the horrible
The food is ok, but the customer service is absolutely terrible. I have ordered delivery from them no less than 10 times (they use their own delivery drivers) and every other time I order, there is an issue with my delivery. I keep trying to give them chances, but I'm done now. Either it never arives when they say they delivered it, or I'm waiting 2-3 hours for my order. One time, I ordered and they told me the food was delivered even though it wasn't. When it never came, I ordered from another restaurant so I could eat, just for Chef's to deliver the food in the middle of the night (6 hours after I ordered) causing the food to spoil outside over night. I paid $60+ for that food. Also, I have never been able to get anyone on the phone there to ask any questions about where the food is. Not worth the price at all.