Harvey's Swiss Chalet - Parry Sound

Great customer service even during extreme busy times. They took the time to do my customized burgers. Icecream cones are tall!

The most organized McDonald's I've seen. On a busy weekend they breezed through the instore pickup list. Everything was well organized. I was shocked. I expected to see the panic and confusion Im used to seeing when its this busy at other stores. Pleasantly surprised.

The restaurant is in a great location and tends to be very busy during the summer. Despite the crowds, the service is quick inside, so you don't feel like you're waiting long. However, the drive-thru line can be quite lengthy.

Nice stop during our ride from Sudbury or Toronto. It is sometimes crowded in summer but not too bad. It has a parking lot, has a drive through, self order screens and mobile ordering. Once the food wasn’t very fresh and upset our stomach but only once out of 10 times I would say. The washrooms are clean most of the time and they have a family washroom in addition to the men’s and women’s ones. Seating area is big with screens and TVs. The food takes a bit longer to get ready compared to other McDonald’s restaurants.

The McDonald's we visited served delicious food and we enjoyed our lunch there. We also returned later for coffee and sat at the same table, only to find that it hadn't been cleaned since our earlier visit. It's important for restaurants to keep their dining areas clean, not just the kitchen and restrooms. I understand that staffing can be challenging, as my family owned a restaurant for 15 years. It's a lot of work, but it's important to strive for improvement.