Taco Bell - Overland Park

One of the workers just walked by the counter and using a silly voice said to use the to touch screen. Count not even be bothered to speak. Watched 3 people walk out due to this. I will not come back to this location due to lack of any customer service.

I just tried to pick up an order here. Drive thru had twelve cars backed up because they didn't want to ask someone to pull forward. No pick up orders ready. No one at the front counter, people standing and waiting in line. Another customer that was waiting in the drive thru came inside and had to ask them to tell the customer holding up the drive thru to pull up. Could hear the staff in the back laughing and joking around instead of working. I get people want to have fun at work but come on, se … – show

Went for breakfast and they did not have any eggs cooked and didn't want to make more. They offered to give me my normal order minus the eggs, but that would have not been very good. They did make a few lunch menu items for me to make up for it.

Definitely don't recommend if you have dietary restrictions. We usually have great luck at the Taco Bell on 87th, so I thought we'd give this one another shot after a previous bad visit. (I know Taco Bell isn't ideal for ordering vegetarian/gluten free, but it's usually not a problem. Sometimes you just want it, you know? But I definitely don't recommend vegetarians or gluten intolerant folks eat at this location. Even though the packing slip on our to go order had our order correct on the out … – show

Awesome customer service. Courteous, professional. This is how all Taco Bell restaurants should operate.