The Black Box - Orlando

Overall, the property is well kept, and the rooms are decently stocked if somewhat dated. However, be warned that housekeeping is still quite limited at this property for regular guests who are not here on timeshare. They only service rooms every other day, and if you aren’t ready for them when they come, they don’t check back later in the day. If reliable housekeeping is important to you, explore other properties.

We had a 2 bedroom lock off. Plenty of room, the rooms are well stocked, the only problem we had in our kitchen was no ice, certainly not a big deal. The food at the restaurants here were all good. The rooms we had had a terrible moldy smell, both rooms. The furniture needs replacing. This is not a place I’d recommend until they refresh the rooms. The smell was overwhelming.

We needed 2 rooms for a family of 5. the choice was 2 rooms in a typical hotel or a 2 bed room apartment. we chose sheraton vistana as the room was a 2 bed room apartment in a time share managed by sheraton. it is a large property located on international drive very close to vineland premium outlets as well as other shopping areas. the property is secure with guards at entrance free parking the hallway is external rooms were spacious, clean and functional with full kitchen, laundry facilities etc building 25 was very close to swimming pool. there was a children's play area in the poor as well as a water slide. there was a small shop in the building where grocery as well as other small items were available multiple restaurants and grocery shops were nearby but you need a car. highly recommend for families with children instead of hotels.

We are decades long Marriott Members. We visited this resort and what a disappointment. Dated decor and the sales folks hound you to attend and then lie like dogs. Several sales members like Soufian and Jose told us whatever we wanted to hear and then after we left and had questions they were no where to be found. Marriott should be asked to own such a dated and dilapidated brand as Sheraton. High pressure sales and they just didn’t care. Folks there are tons of properties in Orlando and the Hilton locations are nice without all the high pressure sales. Lies lies and more lies

I received a random deal via the mail about a 5day/4 night package which was a deal and after calling realized it was legit. It originally wasn't a time share package but after checking in, we were asked if we wanted to hear the time share presentation and our $100 restaurant gift card would be changed to a $250 general gift card. We had time so we agreed to the presentation and the 90 minutes for the money was worth it. We paid a bit more for the room to upgrade to a 2 bedroom as there was five of us. The resort is just beautiful- well kept with a huge pool and another, lush flowers and trees, walking path with hammocks and pickle board courts. Activities are available although some for a fee. The room was clean and spacious. We all slept well and enjoyed the space. We were fortunate in that we went at the end of May and it wasn't crowded but as we were checking out that Friday it was looking to be more crowded. The staff were all helpful and friendly. We enjoyed the music and food at the hotel restaurant as well as poolside drinks. Close to restaurants, grocery store and a WalMart with access to highways for Universal. We've stayed at many resorts and homes with our many visits to Florida to visit relatives and enjoy the parks but this was a favorite for sure and we will return. Thanks for the relaxing and beautiful stay!