Panda Express - Orem

I ordered three dishes to pick up and one of them was broccoli and beef. When I got home they only served me broccoli. Stop cheating people and train the employees well to serve a dish that we are paying for.

Food was good and the staff was friendly. We did end up waiting a bit to get help but it wasn't crazy long.

Confusing hours. Google says open at 9:30 am. Sign in window claims open. But at 10:30 the drive thru was closed and so it seemed the whole place was. If there are different hours for drive thru then that should be indicated, preferably at the drive thru recorded message because at that point no one wants take the time to get out and confirm if the actual store is truly open. They went drive thru for a reason and just drove someplace else when they were shot down without clarification.

I have noticed a consistent change in the atmosphere whenever I visit your establishment and decline the opportunity to donate to Primary Children's. While I appreciate the importance of charitable donations, my family already incurs substantial medical expenses at Primary Children's annually. Therefore, I do not find it necessary to donate each time I make a purchase at your store.I urge your employees to exercise greater understanding of customers' circumstances and avoid making them feel uncomfortable or guilty for choosing not to donate. This issue has become increasingly concerning and requires attention.

The worst customer service! So rushed and rude. They had none of the items I wanted and also got my order completely wrong. I usually like it here but not sure why the workers give off the vibe like they hate it here and have to put pass that bad energy on to me. Definitely going to stay away from this location. This place is pricey so it’s not fun when I’m paying an arm and leg and getting treated so rudely by the workers.