Tim Hortons - Orchard Park

Slowest Tim Hortons I've ever been in. Took probably 5 minutes just to take my order. Then when I get my order, I get 4.5 hash brown sticks. Save your money and go to Wendy's.

Seems like pretty nice people. Fairly young staff seems like mostly college kids. Not bad environment. Got a solid south-town feel. Especially combining the Wendy's right next too it. Food is Tim Hortons. Drinks are Tim Hortons. Know what to expect. Some good good.

How is this place still in business? Clearly management is struggling. You can?t even blame the pandemic anymore. Every time we come through they are out of key items. 8am on a Saturday and out of hash browns and have limited donuts. Sean at the drive thru has terrible customer service and should learn to turn his microphone off when talking about customers. Then became a bit combative and sarcastic when questioned what they did have.

This place sucks. I asked for a bagel not toasted with cream cheese. I got one burnt with the tiniest bit of cream cheese. Asked for cream and sugar for coffee, got no sugar. Try listening to your customers.

I stopped in to get a breakfast sandwich at 1:15pm and there was no line ?.three people there one lady at the drive thru window one lady taking orders and the young man making the orders waited five minutes no one turned around and looked at me said not a word and I went next-door to Wendy?s bad for business