Dunkin' - Oconee County

I order ahead, usually almost 10 minutes before I get to the store, and usually still have to stand there and wait another 5-10 minutes. I’m assuming there’s literally no point in mobile ordering, since it seems like the drive through gets most of the attention just because they’re on a timer. I’m just not understanding why it takes 20 minutes to make a drink.

I rarely get a good product at this location and say each time I will not return. I don’t live here and just stop passing through. I go to other locations and order the same coffee and it’s delicious. Here it is rarely good and often taste either watered down or like it’s been sitting way too long. One time I went back because I thought they had poured my coffee from a pot that had water waiting to be washed….weak as water and almost cold. Today I went through again and ordered hot chocolate… thought you couldn’t mess that up! Wrong! I tasted when I got it at the drive through and told attendant I didn’t know I had to ask for sugar and said it tasted like water. She took it back but not much improved when she brought it back. I really rarely complain, but something is up with this location!

Employees are always rude and make you feel like you’re burdening them when you order especially in the drive thru. I order 30 minutes ahead of time just to wait 20 minutes in the parking lot because they didn’t start the order

Rude staff that somehow doesn’t know what a chocolate glazed donut it. Place is always being ran by angry looking teenagers. I also waited 20 minutes in the drive through.

Service is Slow as molasses. Ordered in Drive thru at 3:57pm got my drink and munchkins at 4:23!! Would have driven off if I hadn’t ordered in the app and for drive thru