Mcdonald's - North Tyneside

This McDonald's in the North East, and possibly all of the UK, is the worst I've been to. The staff are rude and unhelpful, and they always get something wrong with every order. The food is consistently terrible, hastily thrown together and poorly wrapped. The chips and coffee are awful. Today, I ordered a grilled chicken wrap and after a long wait, I received a crispy breaded chicken wrap instead. The fries were cold and stale, and the coffee was burnt and bitter. I would recommend avoiding this place if you have any other dining options.

I ordered food about 1am. I waited and waited almost an hour before I contacted them to see why my order has been passed onto 5 different drivers. They said they were closed for a software update and don’t have access to the app to inform people. Now I’m £20 down and have no food. A refund takes 5 day. Absolute joke.

I placed a delivery order and made specific modifications to my order. The food arrived with a sticker indicating the adjustments, but unfortunately, some items that I requested to be excluded were still included. Thankfully, my allergy is mild.

I had a very unpleasant experience at this McDonald's. The staff was rude and unhelpful, consistently forgetting to provide napkins and condiments and frequently getting my order wrong. On my most recent visit, I even found an eyelash extension in my food.

Absolutely terrible, how can you not cook fries correctly when you make them constantly every day? Pathetic, do places not bother training staff these days?