The Hook And Ladder - North Haven

There 's a lot of improvement needed. First, there 's no road signage and it can 't be seen from the road; it 's in a Best Western that 's set back from the road and also not really visible. There are only like 5 parking spaces near the entrance otherwise youhave to use the hotel lot. The inside of the restaurant is nice, clean, had comfortable seats, and maintained the firefightertheme. Unfortunately the AC was set to freeze, but otherwise the interior was nice. The service was really bad though. I wentin as part of a group of 4 and there were only 2 people at the bar. We were introduced to our waiter immediately but he wasextremely ineffective especially given how dead the place was. The whole time he tried to be too chummy, insisted he had ourorder by memory, forgot my drink, forgot to put in my food order, when he came to say the food would take a little longer Iasked for another drink which he promptly forgot. The food was alright at best basically just bar food and the fries were verysoggy. When I got my first beer he poured rhe bottle into a glass but just dumped it straight in so it was all head and therewas about a third of a bottle left, then tried to say that 'that 's how IPAs pour ' (I didn 't let him pour the second). To top itoff, towards the end he PULLED UP A CHAIR TO OUR TABLE and started talking to one of our party about how he wanted to make theplace better and asking for feedback. We had plenty to give but what he did was weird and made everyone uncomfortable.

We had the .ost delicious hamburger there and an excellent waitress. She was alone and yet very attentive to everyone there. Also the band was outstanding, I believe it was called Saville Road. I hope they play there again because my friends and I willgo back there. We all had a great time!

We stopped with family and friends at lunch because we shop in the opposite. big burger and flat brote. bartender, waiting for us was great. I'd definitely go back if we're ever in the opposite.

We got treated by friends for early Mother's day the food is excellent, everything is made fresh to order apps and dinners were delicious.

We had the .ost delicious hamburger there and an excellent waitress. She was alone and yet very attentive to everyone there. Also the band was outstanding, I believe it was called Saville Road. I hope they play there again because my friends and I will go back there. We all had a great time!