Tropilyz 116th - New York City

Language is an issue here, but if you know what to order then it's fine. The food isn't particularly any good, but I love their desserts

The food here use to be good but now it is just as terrible as their customer service. I wouldn’t recommend them to nobody. It’s a strong 2 stars for me

Not so good pepper steak was so hard not good at all

Only thing I did t like was I ordered tambourine juice from the machine and it was spoil so I’m assuming they not cleaning the machine. But they food was good and the bathroom is very clean with fabulouso

Discrimination/ Bias: I ordered food for delivery from this restaurant today and spoke with a man on the phone. I provided my address and phone number and at no time during that call did the person say that they do not deliver to the apartments in the projects. In fact, we have ordered from them before and the delivery people have brought food right to the door without issue. Today, there seemed to be some issue. The delivery person would not come up and my mother who is elderly and walks with a cane could not come down. She had to wait to call someone in the building or struggle to come herself. A woman from the restaurant called talking very fast and over me (I placed the phone order) saying “we do not come up in the projects, you have to come down.” As I’m trying to explain the situation she continues to yell and say do you want the food or to cancel the food. She continued to yell and not listen to the paying customer. She instead kept repeating the same thing.After telling her that this is rude, and discriminatory, I hung up. I will not order from this establishment again because of the above behavior and because of stereotypes that place simple because someone lives in the projects.If you don’t want to deliver to residents that live in the projects do not put your business in those neighborhoods.